Date(s): Thursday, March 10 | 9:30 am – 10:30 am
Rotor Safety Challenge (RSC)
Tracks: Maintenance, Pilot, Safety
Instructor: Dudley Smith and Eileen Frazer, Commission on Accreditation of Medical Transport Systems
Our responses form the foundation of our daily culture. A just culture emphasizes that mistakes are generally caused by faulty organizational cultures rather than by the people directly involved. This session will address how to deal justly with system issues and staff who make errors and why it’s important to learn from those issues and errors. Participants will gain an understanding of the principles and core values of a just culture.
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Dudley Smith is the associate executive director of the Commission on Accreditation of Medical Transport Systems and former director for Air Care & Mobile Care and Disaster Management for the University of Cincinnati Medical Center and the UC Health system. He received a master’s degree in health planning and administration from the University of Cincinnati upon completing his master’s project establishing a hospital-based helicopter service at University Hospital.
Eileen Frazer is the executive director of the Commission on Accreditation of Medical Transport Systems (CAMTS). Eileen is a former chief flight nurse who served as the Safety Committee chair for the Association of Air Medical Services and performed the 1988 feasibility study that led to the development of CAMTS. She set up CAMTS as a nonprofit corporation and wrote many of the policies and standards that guide the accreditation process.